We highly value the feedback, including comments and suggestions, from our clients and patients, as it is instrumental in enhancing our services. Your input is crucial in helping us identify and rectify any issues. Learning from these experiences enables us to improve and prevent similar occurrences in the future.

If you have any complaints, please reach out to the superintendent pharmacist at 02086165960 or via email at pharmacy.fmc51@nhs.net.

Should you remain dissatisfied with the resolution of your complaint, you have the option to escalate the matter to your local health authority.

Moreover, NHS England appreciates all kinds of feedback—whether it’s comments, complaints, or concerns—as this feedback is vital for them to learn from patient experiences and to continuously improve their services..